4.1 In accordance with the provisions of Section 1829 of the Civil Code. the buyer has the right to withdraw
from the purchase contract within 14 days of receipt of the goods.
4.2 The Buyer may withdraw from the contract by written request, either electronically or in writing to
the relevant address of the Seller ( email@example.com or in writing to Vivaco s.r.o., Technologická
924/19, 77900 Olomouc).
4.3 If the Buyer withdraws from the contract, he shall send or hand over to the Seller the goods he has
received from the Seller without undue delay, at the latest within fourteen days of withdrawal from the
4.4 If the Buyer withdraws from the Contract, the Seller shall refund to the Buyer without undue delay,
and no later than fourteen days after withdrawal from the Contract, all money, including delivery costs,
received from the Buyer under the Contract (other than additional costs incurred as a result of the Buyer's
chosen method of delivery other than the cheapest standard delivery method offered by the Seller).
4.5 If the Buyer withdraws from the Contract, the Seller shall not be obliged to return the money received
to the Buyer before the Buyer has handed over the goods to the Seller or proved that the goods have been
dispatched to the Seller.
4.6 The Buyer shall bear the full cost of returning the goods to the Seller.
4.7 The Buyer shall be liable to the Seller for any diminution in the value of the goods resulting from
handling the goods in a manner different from that required by their nature and characteristics.
4.8 The Buyer may not withdraw from the contracts referred to in Section 1837 of Act No. 89/2012 Coll.
4.9 The Seller is entitled, until the Buyer takes delivery of the goods, to withdraw from the contract
in the event of circumstances preventing the Seller from delivering the ordered goods to the Buyer.