A pro forma invoice will be issued for the ordered goods. A consignment is dispatched within 3 working
days of the payment reaching us. Goods are sent from the Czech Republic via Czech Post. Price of postage
is determined by weight of a consignment and varies from €9-15. In the case that delivery takes a more
time you will be informed about a delivery date via email.
Please check carefully if the packaging is not damaged once a consignment is delivered. If you find some
of the goods damaged contact us immediately on firstname.lastname@example.org
Prices of goods
All prices listed in e-shop include VAT.
List of categories
What exactly do we offer? In the left column is placed a list of categories. To view the items in a given
category just click on its name. If you search the goods according to the trademark or the name, type
the name directly into search engine.
Some categories also contain subcategories for better orientation. To display them just click on the main
category. Once clicking the category or subcategory the catalogue is opened. Here are pictures of the
goods, basic parameters and prices. To view details click on the detail icon. If no more information is
needed and you want to buy the product directly just click the buy button and the chosen goods will be
put in your virtual shopping cart. The number of items can be regulated in the box next to the shopping
cart icon or in the final order.
Submitting an order
At first click the view cart button which serves to recalculate price after final order adjustment. Recalculation
of an order is followed by the second step where you fill in delivery address.
In the order form fill in your name, delivery address, email / if wanted to be informed about consignment
/ and a phone number / condition for delivery /. Please fill in as much information as possible for us
to be able to contact you in the case some complications might appear.
Provided personal information is stored in encrypted form to be protected from misuse. When finished with
filling in the form click the submit order button.
After submitting an order you will receive an email confirming that your order was accepted. You will
find all of sent orders in your personal folder at the same time. They can be printed if need be. You
will be informed about dispatching merchandise via email to know when your consignment should be expected.
Shopping cart and purchase price
In the upper right corner is shown how many items you have in your shopping cart. The shopping cart content
and the final purchase price can be displayed by clicking the shopping cart button. Here you can change
the number of items of the ordered goods.
Delivery terms and conditions
Merchandise is dispatched via Czech Post.
Delivery time is 3-5 working days from the time the payment of a pro forma invoice is received. If delivery
takes a more time than expected, you will be informed about delivery date via email.
Orders from abroad require a minimum value of €80. It is possible to deliver goods for more customers
in one consignment. The goods can be also ordered via email. Send your order to: email@example.com.
Our system offers wire money transfer based on issued pro forma invoice.
Personal data protection
Operator of the online shop Vivaco.cz is a company Vivaco s.r.o., Třída E. Beneše 1534/62, 500 12 Hradec
Králové. The company provides its services in accordance with law No. 101/2000 about personal data protection.
We declare and commit to use your personal information only for purposes related to services of the e-shop
Vivaco.cz and we do not provide it to any third party unless it is directly related to order processing.
A buyer gives a permission to collect his personal information by using services of the e-shop. A buyer
has also a possibility to ask for deletion of his personal data from database (withdrawal of registration).
If having any questions or comments concerning the stated rules for personal data protection, contact
us on the email firstname.lastname@example.org or use other contact information.